We at Webcraft IT respect and value the privacy of everyone (clients/ prospects/ job applicants/ business partners/ visitors) visiting our website and are committed to maintaining the confidentiality and security of the personal information of all visitors to this website. Our Privacy Policy describes how we collect information from and about you, and what we do with the knowledge and other factors like security, your rights, external links, changes, etc.

1. What information do we collect and how do we use it?
2. The personal information we collect may include: Visitors name, contact information, IP address and other relevant data.

1. Information we collect:

2. We collect personal information when you voluntarily provide it to us. For example, we collect personal information when you request information about Webcraft IT’ services, offerings, subscribe to marketing communications, request support, complete surveys, provide feedback, or sign up for an event or promotional activity. It may also include professional information, such as your job title, department or job role, as well as the nature of your request or communication. We also collect the data you choose to provide to us when completing any ‘free text’ boxes in our forms (for example, for event sign-up, feedback or survey requests).Automatically Collected Information:

3. Some information is automatically collected when you use or access our online portals. This information may include information about the specific device you are using, such as the hardware model, operating system, web browser and your Internet Protocol (IP) address/MAC address/device identifier. In some countries, including the European Economic Area, this information may be considered the personal information under applicable data protection laws. Data related to how you came to and used our online portals or mobile app; your IP address; device type, and your broad geographic location (e.g. country or city-level location) may also be logged. Your device interaction with our website, including pages, accessed and links clicked, information regarding these activities may also be collected. In some countries, including the European Economic Area, this information may be considered the personal information under applicable general data protection laws.

Information we process on behalf of our customers

1. During the period when Webcraft IT’ customers are using our products and services, they and their end-users may submit or upload information to Webcraft IT’ space. This customer content is processed by Webcraft IT on behalf of the customer, and our privacy process will be governed as per our contract with our customers. In similar cases, Webcraft IT will process such customer content for the purpose of providing the relevant Webcraft IT services as per our customer’s instructions. If you have any questions or concerns about how such information is handled, you should contact the person or entity who has contracted with Webcraft IT to use the service to host or process this information (e.g. your employer). We will assist by addressing any concerns our customers have related to our contract with them.

Personal Information:

1. We may share your personal information with third parties, such as vendors, consultants, agents and other service providers who work on our behalf. In some cases, we may share information with our business partners to provide customers with uninterrupted and quality service. This will be done in prior consent of the customer. We may use personal information to process service requests, handle orders, and deliver services. We may disclose personal information where we believe it is necessary in order to protect the vital interests of any person.

Contact Information:

1. We use visitor information to send news/ updates about our company to visitors and to get in touch with them when necessary. We also use the information we collect to improve the content of our websites and as training aids for our employees. Visitors are given the choice at the point when we request their information.

2. Security

3. Webcraft IT and its service providers take appropriate organizational and technical measures to protect the security and confidentiality of any personal information we process. For example, Webcraft IT employs physical access controls, encryption, internet firewalls, intrusion detection and network monitoring depending on the nature of the information and the scope of processing. Webcraft IT team members who may have access to personal information are required to keep that information confidential.

4. Privacy rights for you

5. Updating Your Information:

6. If you would like to update the personal information that you have provided to us, please write to us at admin@webcraft.co.in.

7. Marketing Communications:

8. You can opt-out of receiving marketing communications from Webcraft IT by clicking ‘unsubscribe’ in any marketing e-mail communications we send you, or by sending an e-mail to admin@webcraft.co.in.

9. Additional Rights for the EEA and Certain Other Territories:

10. If you reside in territories such as the European Economic Area, you may have the right to exercise certain privacy rights available to you under applicable laws. We will process your request as per the applicable data protection laws. We may need to retain certain information for record-keeping purposes and to complete transactions that you began before requesting any deletion.

Cookies Policy:

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

Note:

We will protect your personal information in accordance with this Privacy Notice wherever it is processed and will take appropriate contractual or other steps to protect the relevant personal information in accordance with applicable laws. This Privacy Policy was last updated on 1st June 2019.